Shipping Policy

At Radianza Store, we are committed to delivering your luxury beauty products safely and promptly. Please review our shipping policy below.

Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed the next business day.

Shipping to the United States

  • Standard Shipping: 5–8 business days
  • Expedited Shipping: 2–3 business days
  • Free standard shipping on orders over $75 USD.

Shipping to Mexico

  • Standard Shipping: 7–14 business days
  • Shipping rates are calculated at checkout based on weight and destination.
  • Import duties and taxes may apply and are the responsibility of the customer.

Order Tracking

  • Once your order ships, you will receive a confirmation email with a tracking number.
  • You can track your order on our Track Order page.

Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us at support@radianzastore.com within 7 days of the expected delivery date.